FREQUENTLY ASKED QUESTION'S
What makes Lumenza Studios lamps unique?
Every lamp we create carries the soul of nature and the precision of artistry. The designs are sculptural and interchangeable. No two pieces are identical; each lamp bears subtle variations That make it quietly your own.
What materials are your lamps made from?
We shape our work from refined, plant-derived materials — polylactic acid (PLA) sourced from renewable crops like sugarcane and corn. It’s strong, elegantly matte, and chosen for its beauty and gentle footprint.
Will my lamp look exactly like the photos?
Yes. The form, silhouette, and finish you see are exactly what you will receive. Subtle surface textures may whisper of its crafted origin, but the design and look remain true to the image you fell in love with.
What type of bulb is included and recommended?
A calm, ambient glow—soft enough for evening, clean enough for reading nearby. We include an energy-saving warm LED so your lamp arrives ready to bloom.
Are your lamps dimmable or compatible with smart bulbs?
Yes, we recommend using quality LED bulbs. Our lamps are compatible with most dimmable and smart options, to tune the mood to your space.
How long will it take to receive my lamp?
We currently ship within the United States. Most orders arrive within 3-4 days. Need it sooner? An expedited, next-day option is available at checkout.
Do you ship internationally?
At present, our lamps are available only within the United States. In time, we hope to share our light across the world.
How do I care for my lamp?
Dust with a soft, dry cloth. Avoid chemicals, abrasives, or soaking. Treat it like a small sculpture: keep away from prolonged direct heat and harsh sunlight.
Can I keep the lamp on for long hours?
Yes — LED only. Our forms remain cool and composed during extended use. As with any lighting, ensure good ventilation and avoid high-heat bulbs.
What is your return and exchange policy?
We offer free returns and replacements within 14 days. More details are available on our (returns and policy page link).
Do your lamps come with a warranty?
Yes. Your lamp is covered by a one-year warranty on materials and craftsmanship. If something isn’t as it should be, we’ll make it so.
How is Lumenza Studios sustainable?
With intention. Bio-based materials, low-waste production, recyclable craft-paper packaging, and limited runs to avoid excess. Off-cuts become small gifts for the community—heart tokens that carry our belief that nothing beautiful should be wasted.